Delete your AfroPulse account
How to request deletion of your AfroPulse account, what we delete and what we keep.
This applies to the AfroPulse member app and the AfroPulse Coach app.
How to request deletion
- In the member app: Profile → Delete account (deletes it straight away), or Profile → Privacy → Delete my account data.
- Or contact us by email or phone, or at the front desk, from the phone number or email on your account.
- Coaches: ask your manager.
We verify it’s you before deleting your account.
AfroPulse Lusail
Ground Floor, City Plaza, Lusail, QatarOpening hours
| Sunday | 07:00 – 22:00 |
|---|---|
| Monday | 07:00 – 22:00 |
| Tuesday | 07:00 – 22:00 |
| Wednesday | 07:00 – 22:00 |
| Thursday | 07:00 – 22:00 |
| Friday | 09:00 – 10:30 |
| Saturday | 07:00 – 22:00 |
How long it takes
We act on your request within 30 days and confirm by message once it’s done.
What we delete
- Your account, profile and contact details
- Your bookings and attendance history
- Your progress and health/intake information
- Your notification settings
- Your sign-in to the app
What we keep, and why
- Signed agreements and invoices/payment records, for the period required by commercial and tax law — see our privacy notice for retention periods. These records are kept securely and deleted once that period ends.
- Anonymised statistics that can no longer identify you.